Before messaging, please look over our FAQ’s below, your questions may be answered there. Please be aware that parrots keep us busy! We do our best to answer all messages within 48 hours of receiving them. Due to the time restraints of our volunteers, we are generally not able to respond to messages via phone.

 

*** PLEASE DO NOT MESSAGE HERE REGARDING ADOPTING OR SURRENDERING. Please fill out a Surrender Form or Adoption Application instead.  ***

FREQUENTLY ASKED QUESTIONS

Please see our frequently asked questions section below.  If you cannot find the answer you’re looking for, please fill out the form and someone will be in touch with you as soon as possible.

ADOPT/SURRENDER

How do I surrender a bird?

To surrender a bird, please fill out our surrender application located in the Surrender section of the website.

Where are you located? / Can I come see birds during business hours?

Our birds are housed in the homes of volunteer fosters. We are not able to set up meetings until applicants are pre-approved to adopt. If you are interested in meeting one of our birds, please fill out an adoption application.

I have never had a bird. Can I still apply to adopt?

Yes! Once your application is approved for adoption, our Adoption Coordinator will work with you to find the perfect bird to welcome into your home.

I live outside your adoption radius. Would you consider adopting a bird to me anyway?

We do have a 100-adoption radius. In rare occasions, an exception may be made. These decisions will be made based on a number of factors. Applicants asking for an exception are still expected to live a reasonable distance from St Louis. Please note, we will also require that you come to St. Louis to visit the bird to make sure there is a connection. In some cases, we would require multiple visits. We do NOT ship birds. If you have questions, please email adopt@staravian.org

How long does the adoption process take?

The adoption process can take several weeks. Often, the biggest hold up is vet info for other family pets. The faster we can get ahold of your vet and confirm your other pets are current on vaccines, the faster we can perform the home visit and get you approved!

What does a home visit entail and why is this a requirement?

Home visits are conducted to ensure that the environment our birds are potentially being placed in is safe, clean, and properly set up to welcome a new feathered family member. Reviewing the living situation provides our team with much needed information to determine what bird would be a good fit, what further education needs to be provided, and if the environment would be safe for our adoptable friends.

How do some birds get adopted so fast?

Some species of bird have a waiting list of pre-approved applicants. We utilize the waiting list when an applicant wishes to adopt a particular species of bird, but we do not have any available at that time. Sometimes it’s a perfect match and the bird is adopted out very quickly. If you are interested in adopting a specific species, please fill out an adoption application here: https://www.staravian.org/adoption-application/ Please note that being placed on the waiting list is not a guarantee that an applicant will be approved to adopt the first available bird of the inquired species. STAR prides itself on ensuring that every bird is placed into a home that suits his/her personality and specific needs. If the bird and potential adopter are not a good match, we will move on to the next applicant in line.

What are your adoption fees?

Adoption fees vary by the species and breed of the bird. Adoption fees are listed on our website within the biography of the adoptable bird. You can view our adoptable birds at https://www.staravian.org/adopt/

What does the adoption fee cover?

Adoption fees help cover the veterinary costs for the birds in our care. Some birds are healthy and require just one visit to an avian vet, but there are birds in the rescue who have medical bills that are much higher than any possible adoption fee. And, there are some birds whose adoption fees do not even cover the cost of a single trip to the vet.

VOLUNTEER/FOSTER

How do I become a foster?

We ALWAYS need more fosters. Please fill out the contact form, letting us know your interested, and someone will be in touch shortly. You'll have to complete a home visit, background check and vet visit for other family pets.

I have never had a bird. Can I still apply to become a foster?

Yes! Our Foster Team will make sure you are equipped with the knowledge and skills to care for your foster bird.

I am unable to foster a bird, are there other ways I can get involved?

We are run entirely by volunteers, so there are many ways you can help. We need individuals to help with an abundance of daily tasks required to operate the rescue. Whatever your skill set or interests are, we can help find a place for you to help. Please visit our volunteer page to learn more.

LOST + FOUND BIRDS

I lost my parrot. What do I do?

If you have not made a lost bird flyer yet, please do so & post to Social Media (tagging STAR). Please also fill out our Lost Bird Notification at http://go.staravian.org/lostbirdform . If you have any other questions, please email lostandfound@staravian.org.

I found a parrot. What do I do?

If you are able to care for the bird while looking for the owner, we are able to loan you a cage and provide information regarding proper care. If you are not able to care the bird, we are happy to place the bird with a foster family while we try to locate the owner. Please fill out our Found Bird Notification Form at http://go.staravian.org/foundbirdform . If you have any questions, please email lostandfound@staravian.org.

I found an injured wild bird, what do I do?

Wild Bird Rehabilitation can help with wild songbirds. Please visit www.wildbirdrehab.org/help-ifoundabird. World Bird Sanctuary can help with wild raptors. Please visit www.worldbirdsanctuary.org/contact-us.

OTHER

I have a cage and/or supplies I'd like to give you.

Glad you asked! We appreciate supplies and cage donations, depending on the size, condition and availability in our storage facility. To ensure the health and safety of our parrots, cages must be rust free and damage free. If there are broken bars or doors, we will not be able to accept the cage. If the cage is in safe condition, please send us a picture, approximate size & let us know what area you live in (zip code). We will connect you with a nearby volunteer to arrange drop off of the donation. For more information see the DONATE section of our website or email us at donate@staravian.org always looking for volunteers! We also need donations such as toys, cages and treats. You can also sign up to foster birds as well!

I have an event idea. Who can I talk to?

One of our favorite things do to at STAR is interact with the community and educate the public on parrots and parrot care. We love showing off our birds! We are always looking for outreach opportunities. Whether an outreach/educational event at schools & community programs or fundraising at markets, fairs, or restaurants, we are always happy to take our birds places and introduce them to the world! If you’re interested in hosting us at an event or education program, please contact us, we’d love to come. Email our event team at partner@staravian.org to discuss your idea!

Why does the adoption/foster application ask about the use of nonstick cookware products in my home?

One of the most common illnesses that birds experience in captivity is known as “Teflon Toxicity.” This refers to exposure from the fumes of a product that is coated with PTFE (Polytetrafluoroethylene), a chemical that makes up the “non-stick” coating, along with a binding agent that is used to adhere the nonstick coating to the product, called perfluorooctanoic acid (PFOA). According to the Pet Poison Helpline, the toxins that can cause this illness represents one of five common toxins that can harm birds in the average household. Most often this occurs when a bird is present while food is being prepared in a non-stick pot or pan. Fumes are not only released when the product is burned, but also when heated to a certain degree. Symptoms of Teflon toxicity are usually quick to arise and, unfortunately, often result in death. Products that are coated with PTFE and contain PFOA should never be used in the same household as a bird. These products should instead be replaced with a safe alternative (such as ceramic, cast iron, or stainless steel).

What should I feed my parrot?

The base of a parrots diet should consist of a high quality pellet with fresh vegetables and fruit daily. We encourage all potential adopters to research the individual needs of the species they are interested in adopting and learning about their nutritional requirements.

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